Frequently Asked Questions

Everything you need to know about our sustainable cork home goods.

Is cork a durable material for home decor?

Absolutely. Cork is naturally resilient, fire-resistant, and antimicrobial. It withstands daily wear and tear while maintaining its shape and texture, making it ideal for high-traffic home environments.

How do I clean and maintain my Cork Tree products?

Maintenance is simple. Wipe your cork items with a damp cloth and mild soap. Avoid soaking them in water or using harsh chemicals, as cork is naturally moisture-resistant but performs best with gentle care.

What is your shipping policy?

We offer carbon-neutral shipping on all orders. Standard delivery typically takes 5-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

Are your products sustainably sourced?

Yes, sustainability is at our core. Our cork is harvested from Mediterranean oak trees without ever cutting them down. The bark regenerates every nine years, making it one of the most eco-friendly materials on the planet.

What is your return and exchange policy?

We want you to love your home. If you are not completely satisfied, you can return your items within 30 days of delivery for a full refund or exchange, provided the items are in their original condition.

Do you offer international shipping?

Currently, we ship to North America and select European countries. Shipping rates and delivery times vary by location and will be calculated at checkout.