Returns & Exchanges

At Cork Tree, we stand by the quality of our sustainable home goods and offer a 30-day return window for items in their original condition. If your natural cork decor or furniture doesn't perfectly fit your space, we are here to help with a seamless exchange or refund.

1

Initiate Your Request

Log into our returns portal with your order number and email address to select the items you wish to send back.

2

Prepare the Package

Carefully pack your items in their original eco-friendly packaging to ensure they are protected during transit.

3

Attach the Label

Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

4

Receive Your Refund

Once our team inspects the returned goods at our warehouse, your refund or exchange will be processed within 5 to 7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing